We would like to express our huge appreciation to you, Kyle, and your team at Holeshot Kawasaki, for all your assistance in helping us prepare for the Aussie junior titles in Sydney.
The amazing support and personalised customer service shown by the team, particularly Kyle, in sourcing parts and working with limited time constraints, provided our boys with bikes that were prepped as good as they could be. Kyle's relentless chasing up of parts ordered from suppliers and our endless phone enquiries, showed a an extremely high level of customer focus and care not provided elsewhere locally, and service above and beyond normal expectations. Last minute orders, tyre changes and parts on back-order arriving into the country 3 days before our departure didn't faze Kyle, and having this level of support was invaluable.
You and your team at Holeshot Kawasaki are to be commended for providing friendly, personal and professional customer service. We would highly recommend Holeshot Kawasaki to anyone wanting to purchase a new bike, have repairs done or needing parts or accessories. There is always a smile and a willingness to help whenever we enter the shop, no matter how small (or complicated) our need is.
A huge thank you from both of us. We look forward to supporting your business in the years to come.